This document is an integral part of your contract with WEBGET.
Business customers / Provision of files
Which part does this document play in relation to the complete agreement?
This document is a binding integral part of the contract for our customers as well as for WebGet Limited. WebGet Limited is bound to keep this integral part of the contract legally effective regarding all upload and download activities of all customers. Exceptions are applicable only if explicitly mentioned in this document.
Which data does WebGet store about the files I upload?
With every upload the following data is stored in addition to the actual file:
- SHA1 checksum of the uploaded file
- IP address of the computer from which the upload is started
- time of the upload
- to which account the file is supposed to be attached.
Will WebGet pass information about uploaders on to third parties?
If we are legally obliged to turn over information about the origin of a file, we will fulfill that obligation. The legal circumstancees will be evaluated individually in each case. Without a legal basis, no information will be given to third parties.
How does WebGet monitor the files I offer?
Data privacy is an important integral part of the contract. That is why it is important for us to let you know what may and may not happen to your files.
Nobody can access your files without knowledge of the complete download link. This does also apply to WebGet employees. There is no software that will scan your files for certain patterns or the like. However, there is a program which calculates the SHA1 checksum for each file immediately after the upload. The SHA1 checksum is a 20 bytes value which is always the same when calculated for the same file. This value is stored in connection with the file. If you upload and distribute an illegal file, we will delete the file upon notification and add the SHA1 checksum to a blacklist, so the same file cannot be uploaded again.
As you see, you can safely store even your accounting information on our servers. As long as you don't pass on the download link, your files will neither be downloaded nor viewed by anyone.
Will I be able to tell who is downloading my files?
By default you can just view how many times a download of your file has been started. That number does however not indicate how many downloads have actually been completed. In case of technical problems, some download programs will restart the download over and over again, therefore, in some cases the number will be significantly higher than the actual number of downloads. Thus that number can only serve as an estimate.
Will I be able to obtain additional information, e.g. the IP address and whether my file has been downloaded by a WebGet user with a free account or a premium account?
No, this information will not be stored in the download logs. Since you administrate your own customers database, this will not be necessary. If your customer wants to purchase a DVD from your online shop, you can just generate an individual download link that contains all the information in its custom parameter. Thus, the download log will show you if that customer was able to complete the download process.
Private customers / Obtaining of files / Questions about privacy
Which part does this document play in relation to the complete agreement?
This document is a binding integral part of the contract for our customers as well as for WebGet Limited. WebGet Limited is bound to keep this integral part of the contract legally effective. Exceptions are applicable only if explicitly mentioned in this document.
Will WebGet communicate information about the files a customer has downloaded to third parties?
No. WebGet does not store this information. Accordingly, we could not pass on this information, even if we wanted to. The prohibition of such logs is an inherent part of the contract for all our customers and we don't handle this differently for those who use the Free hosting either.
Which data does WebGet store when I am downloading a normal file?
The amount of data will be stored temporarily, linked to your IP address. This data will only be used to calculate the traffic for users with a free account and will be deleted after about two hours. In no case will we store information about which data has been downloaded by which IP address or account.
General
Will WebGet send any spam or sell my email address or other data?
No.